Help Center
General Questions
Our store accepts the following payment methods:
- IDeal
- Paypal
- Klarna
- Visa Debit/Credit Card
You can reach us on different platforms:
Social media on Tiktok & Instagram: tyannys.dollhouse
Products
Our hair will last up to 5+ years with proper care.
The way you take care of your hair will determine its longevity.
Yes! Our hair can be dyed and bleached.
Our hair is a 100% unprocessed Raw hair and can lift as high as the colour 613.
Wash your hair atleast once a week and let the hair air dry into its natural state for the best result (We recommend using a 100% sulfate-free shampoo because sulfates can cause damage to your hair extensions). While washing be sure to detangle from the bottom down.
Before going to bed at night, detangle your hair with a wide tooth comb or Denman brush. If your hair is flat ironed be sure to wrap your edges with an edge wrap and use a satin scarf/bonnet to protect your raw bundles for the best results.
For a more natural look we would reccomend using 3 Bundles and the Lengths 18"- 24"
For a more Fuller look we would reccomend using 4 Bundles and the Lengths 26"- 40"
Shipping & Returns
Our shipping process is divided in three sections:
Payment processing: 3-4 Business Days
Order Fulfillment: 4 Business Days
Delivery: 3-4 Business Days
A refund takes up to 10 days to be processed.
A refund can be refunded to your bank account or can be refunded in store credit.
Store credit is credit that you can be used in our store for one of your next orders.